Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Pinpoint PaymentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
Great team and even better support. Made my decision to switch that much easier. No disruption to my daily operations, honest and fair people. Can't ask for more than that.
By Nutra Labs R.
Response from Pinpoint Payments· May 7, 2025
We appreciate the kind words and are happy to your journey was smooth in your transition! We look forward to continuing our partnership together!!
Nic was a great representative! We are excited to start using this company for our small business
By Alexandra S.
Response from Pinpoint Payments· May 1, 2025
We're so glad to hear that and excited to have you on board. Looking forward to supporting your business every step of the way!
It’s extremely nice to work with Nic who helped tirelessly to put business in a right footing. He is professional, dedicated and know how
By Lamin Trawally C.
Response from Pinpoint Payments· May 1, 2025
Thank you so much for the kind words. It’s been a pleasure working with you as well. We're glad we could help get things on the right track and we're here if you need anything else! Let’s keep building!
In working with Mrs. Amy, I felt piece of mind knowing that she worked every angle to make sure I received the best services possible. I really appreciate her.
By Chester
Response from Pinpoint Payments· Mar 21, 2025
So glad to hear Amy had your back! She truly goes the extra mile, and we’re lucky to have her. Appreciate you sharing this!!!
Restarting a business after Covid ! Having to establish new corp and new relationships has been very hard last few yrs With pinpoint and all the people there has been like a deep breath of fresh air . Relationships . Is what any small business needs . So thank you . And cool gateway software with tap feature
By Scott
Response from Pinpoint Payments· Mar 21, 2025
Thank you so much for sharing this, Scott! We know how challenging it can be to rebuild after something like Covid, and we're truly honored to be part of the comeback story. Our team is all about relationships, so hearing that it’s made a difference for you means the world to us. We're glad you're happy and enjoying tap feature too — here's to smoother systems and continued success ahead!!
Our situation was handled quickly and with ease when we called in.
By Brian
Response from Pinpoint Payments· Mar 21, 2025
Thanks, Brian! Happy to hear this :)
Pinpoint is attentive and professional to our company's needs. Their Staff is supportive and go over and above for us their customers. Always available by telephone and/or email. Thank you.
By Lori D.
Response from Pinpoint Payments· Mar 5, 2025
Thank you so much for your kind words! We truly appreciate your trust in Pinpoint and are grateful for the opportunity to support your business. Our team is always here to go above and beyond to ensure you have the best experience possible. If you ever need anything, don’t hesitate to reach out. We look forward to continuing to serve you!
One of the Best Merchant Company in US
By Tiffanie
Response from Pinpoint Payments· Jan 28, 2025
Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we truly appreciate your support.
