Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Pinpoint PaymentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
Have had a business relationship with pinpoint for over 5 years. Really professional and knowledgeable and have helped us even navigate those annoying chargeback issues. Highly recommend!
By Jeremy A.
Response from Pinpoint Payments· Jul 31, 2026
Thanks for sharing, Jeremy. We love to hear that!!
Excelente servicio y seguro
By Luis Reynaldo Reyes S.
Response from Pinpoint Payments· Jul 14, 2026
¡Muchas gracias por tu confianza! Nos alegra saber que tu experiencia fue excelente.
Fue muy amable y preciso para ayudarme con mi terminal y es una persona con mucha paciencia que trasmite paz en el proceso
By esmeralda A.
Response from Pinpoint Payments· Jun 29, 2026
¡Muchas gracias por su comentario! Nos da mucho gusto saber que recibió la ayuda que necesitaba y que nuestro equipo pudo hacer que el proceso fuera más fácil y tranquilo. La paciencia y la atención al cliente son muy importantes para nosotros. Gracias por confiar en PinPoint Payments y por permitirnos servirle. ¡Estamos aquí para ayudarle siempre que lo necesite!
Setup was easy. Support has been great and staff was friendly.
By Food Go F.
Response from Pinpoint Payments· Jun 29, 2026
We love to hear this. Thanks so much for sharing!
The best person to help you with whatever you need. Excellent service
By Jerson M.
Response from Pinpoint Payments· Mar 18, 2026
Thank you for the great feedback! We're always happy to help and appreciate you taking the time to leave a review.
Excellent service
By Imran Yaqoob R.
Response from Pinpoint Payments· Mar 18, 2026
Thank you for the review! Providing excellent service is at the core of what we do, and we appreciate you taking the time to share your feedback.
Amy is absolutely amazing.
By Certified H.
Response from Pinpoint Payments· Mar 4, 2026
Thank you so much for the kind words! We’re lucky to have Amy on the team. I’ll be sure to pass this along to her. Feedback like this means a lot to us.
Amy was very pleasant, helpful and thorough in explaining everything to the owner and I on how to use the credit card machine. She also went above and beyond with changing functions on the machine that we needed in order to do for our business.
By Bonnie C.
Response from Pinpoint Payments· Mar 4, 2026
Thank you for the great feedback. Amy does a fantastic job making sure everything is clear and set up properly. I’ll make sure she sees this!!
