PietraReviews of pietrastudio.com

Hey peeps, gotta tell you about this cool thing I found - Pietra Studio. If you’re trying to get into the whole e-comm biz thing, this is your golden ticket! So, I had this brilliant idea of starting my own online store, but let’s be real, the logistics and stuff are a headache. I mean, where do you even find manufacturers? And don’t get me started on packing and shipping. But then, ta-da! Pietra Studio came to the rescue! This platform is like a Swiss Army knife for e-comm. You need manufacturers? Check. You need someone to handle all the shipping? Double-check. And selling online? Triple check. It’s like they’ve got your back at every step. I was totally digging the fact that I could just pick manufacturers from their platform. No more late-night Google searches! And their fulfillment center - dude, it’s like having your own personal warehouse and shipping crew. My living room is no longer a maze of boxes. Score! The cherry on top - their website is so easy to use. I’m not exactly a techie, but I was zipping around like a pro. It’s simple, it’s clean, and it gets the job done. Long story short, if you want to rock the e-comm world without pulling your hair out, give Pietra Studio a whirl. It’s got everything you need and then some. Pietra Studio, if you're reading this, you guys are rockstars! 🚀🚀

THEY ARE THE WORST!!!!!! DO NOT USE THEM!! USE ANYONE ELSE!!!! SO SO SO SO BAD!!! I was so excited to find them originally and to try to streamline my small business. However, it was nothing short of a total disaster! 1. Started off trying to use some of their suppliers for my new collections. The suppliers that I chose from their curated list ended up charging me for samples that were NOT what I ordered. Then when I tried to address the issues, they refused to contact me back or refund my money. 2. My samples took several additional days to arrive to me becuase Pietra automatically has all samples shipped to their warehouse, even though I had the ship-to address listed as my home. This delay was unfortunate since I had them planned to arrive for a specific day that I was meeting with potential customers. 3. I finally decided to source my products from non-pietra vendors, then had the items shipped to pietra. I followed to SHIPPING GUIDELINES listed on their website perfectly. Then I received a notification from UPS stating that there was no one at the address that we shipped it to. I reached out to our point of contact and she stated that they had moved and had sent out an email at some point with the change of address. They STILL have not updated the shipping guidelines listed online, so I am certain other people have inventory being shipped back to them as well. NO refund was offered or any sort of compensation. 4. Once my items FINALLY arrived at their new address, it took 4 WEEKS to be processed into their system!! 4 WEEKS!!!! No matter how many times I asked them to find my items or asked them to PLEASE help, they were unable to help. They just kept saying it would be processed ASAP and then by specific dates. Those dates came and went over and over and over. 4 WEEKS!! Are you kidding me!? 5. Then I asked for my items to be shipped back to me and to offboard my account and my inventory. They told me they were unable to give me an estimated timeframe for that process and that they would get to it when they could. Again, are you kidding me!? It took 4 weeks to process my items coming in.... I can only imagine how long it would take to get my inventory out. So stupidly, I decided to try to just sell the inventory I had stocked with them and then use someone else for the next batch of inventory. Another mistake on my part. 6. I placed the order to get items sent to my customers and we are now 8 DAYS from the orders being placed and the items have STILL NOT SHIPPED to my customers. This is such a joke!!! Pietra is BY FAR THE WORST company I have EVER worked with and I will now make it my mission to tell every other business owner I can about my experience. I hope I can save them SO MUCH PAIN, wasted time, and wasted resources. USE ANOTHER FULFILLMENT COMPANY. USE ANYONE ELSE!!!! DO NOT USE PIETRA!!!!!

I have been using Pietra's fulfillment service, wherein they are supposed to ship to customers within 2-3 days. They currently are sitting on orders that are TWENTY FOUR DAYS OLD. I have been emailing them every day, with no progress. When they have shipped orders, they have often chosen the most expensive shipping ($18 DHL when $11-12 USPS would do), causing me to actually lose money on sales. I can't speak to the sourcing aspect, but the fulfillment is very bad. UPDATE Aug 7 2025: I have already left Pietra and had to have my merchandise shipped back to me at my own expense. If you want to make this right, reimburse me for freight.

The cause of our company's BANKRUPTCY!

I did not like the platform, every supplier I reached out to either did not communicate effectively or get back to me at all, nor did they offer low minimums like the site claims. Pietra doesn't give advance notice or reminders prior to billing and won't reverse the charge despite the fact that I didn't know they would be charging me, and have no plans to use the site. They make you fill out a form to cancel. Wouldn't recommend.

Don’t use their services. $39 to find suppliers you can find on your own! All the suppliers are from aliexpress I signed up and paid $39 just to see that their suppliers are from aliexpress. Asked to refund my $39 because I won’t be using their service and haven’t used their service. They refused WHAT A JOKE Business owners, you don’t need to use pietrastudio You can find all the suppliers online for FREE.