Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
328 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Philo is an internet television company currently based in San Francisco, California.
Philo (philo.com) has 328 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
328 approved reviews, newest moderated first
Just got Philo. Unfortunately, it does not include Bravo TV and there are way too many commercials. I didn't realize I wouldn't be able to watch Bravo without my Verizon so now I can't watch my favorite channel. Will probably cancel Philo soon.
By Rona S.
This streaming app is a bit of a joke. Comes with commercials FYI, which I'm okay with, but it doesn't allow you to fast-forward or rewind. At all. So, if you missed something that was said, or didn't catch something on the screen, good luck! You have to re-start the ENTIRE episode/movie. Who's came up with this idea? On top of that, there are so many technical glitches. I've been using Philo for about 4 days now, and I've already experienced multiple technical glitches. For example, I got a true "glitch" screen display, with lines of bright pink and neon green glitching erratically all over the screen as the episode continued playing. The sound tracking was fine though. Another technical glitch I've already experienced multiple times is where I get random zooming. I'll be watching a show, and the screen will suddenly zoom in on the corner of the show. So then I have a partial, but very intense, close-up of the actors' faces, and I can't see anything else happening on the show. Unless they update their software and UI/UX design really soon, I wouldn't recommend using Philo. And it's not like they're new at streaming, so...
By Aaa
Predatory trial memberships. You start a series on Amazon. Then they force you to watch a single episode with philo half way through a season in hopes you’ll forget about the $25 auto renew membership. Unethical. Never mind the terrible annoying commercials.
By Roland C.
This is the problem with companies like Philo TV, they give sub-standard service and expect to get paid, especially their customer service. It is time to stop companies like Philo TV, say no to Philo TV
By P B.
Had the service. Used once canceled the service that same month. They did not charge me the following month and then starting charging me again for 2 months before I caught it. Then customer service said I logged in last month. But clearly when you cancel the account, you can’t log in without reactivating.
By J C.
Constantly freezing and then it goes either to the philo home page or the roku home page I'm getting close to canceling and i had the service near 8 years now
By PaulAcabbo
Got Philo 8 months ago. Now I have problems with b uffering, especially popular live shows like OPlive. I tried working with them and got the following:1 restart fire stick 2 send pictures of problem and run speed test. 3 remove app and reinstall 3 clear cache and data on Philo app 4 restart router 5 restart modem……etc. my speed at the fire stick is 100mbps+. I have done everything they say. AT THIS POINT I’M SICK OF THEIR ‘SOLUTIONS’. I would recommend going elsewhere unless you love buffering and endless commercials.
By Bill S.
Started off ok, now there are way too many commercials. On average you watching 10 commercials every 10 minutes, very frustrating. One more thing, can you PLEASE put your BLUE DOT ads on the back shelve already!! I mean, how many times do you need to show them on top of a 5 minute commercial binge.
By Ken
