Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very easy to do, & overall a great service
By Autumn W.
Response from Pettable ESA· Jun 30, 2025
Hi Autumn, Thank you so much for the 10/10 review! We’re thrilled to hear that you found the process very easy and the overall service great—that’s exactly what we aim to deliver every time. Your feedback means a lot to us, and we’re so glad we could support you through your ESA journey. Thank you for choosing Pettable and trusting us with your ESA needs!
This was quick and helpful! And the woman I talked to was super friendly and cooperative! I forgot her name, but she's great to work with!
By Kameryne M.
Response from Pettable ESA· Jun 30, 2025
Hi Kameryne, Thank you so much for your kind words! We’re so happy to hear that the process was quick and helpful for you, and that your conversation with our team member left such a positive impression. Even if her name slipped your mind, we're sure she’ll be thrilled to know she made a difference in your experience! Your feedback truly means a lot to us. Thank you for choosing Pettable and trusting us with your ESA needs!
My Therapist Lauren was incredibly kind and made the whole experience quick and easy.
By sonia H.
Response from Pettable ESA· Jun 30, 2025
Hi Sonia, Thank you so much for your kind feedback! We're so glad to hear that your experience was quick and easy, and that Lauren was incredibly kind and supportive throughout the process. That’s exactly the kind of care and comfort we strive to provide every step of the way. Thank you for choosing Pettable and trusting us with your ESA needs!
The process and session with the social worker was efficient. He was very kind and offered great advice
By danaleaworley
Response from Pettable ESA· Jun 30, 2025
Hi Danaleaworley, Thank you so much for your feedback! We’re glad to hear that the process was efficient and that your session with the social worker was both kind and informative. Providing compassionate care and thoughtful guidance is something we take great pride in, and we're so happy it made a difference in your experience. Thank you for choosing Pettable and trusting us with your ESA needs!
The evaluation process was very thorough and professional. Everything was completed as instructed in a timely manner. Was able to download and print the document as needed. Seemless process from beginning to end. Thank You 👍.
By Braxton
Response from Pettable ESA· Jun 30, 2025
Hi Braxton, Thank you so much for your thoughtful feedback! We’re happy to hear that you found the process super easy, seamless, and professional from start to finish. Our team works hard to ensure everything is clear, timely, and stress-free so it’s wonderful to know we hit the mark for you. We're glad you were able to easily download and print your document when needed, and we truly appreciate you taking the time to share your experience. Thank you for choosing Pettable and trusting us with your ESA needs!
The website was very easy to navigate, questions were clear and helpful, and setting an appointment was simple. The therapist addressed my needs and I had my letter within 24 hours.
By K M.
Response from Pettable ESA· Jun 30, 2025
Hi K McCormick, Thank you so much for your wonderful feedback! We’re so glad to hear that you had a smooth and positive experience, from navigating the website and answering the questions, to scheduling your appointment and receiving your letter within 24 hours. It’s great to know that your therapist addressed your needs with care and efficiency. We’re honored to have been part of your ESA journey and truly appreciate your trust in us. Thank you for choosing Pettable and trusting us with your ESA needs!
Super quick, and super easy!
By Mariah
Response from Pettable ESA· Jun 27, 2025
Thank you for the great feedback, Mariah! We're so glad to hear that your experience was super quick and super easy—just the way it should be. Thank you for choosing Pettable for your ESA needs!
Stephanie is so easy to work with. She understanding how much my pet can help me in a busy store and how he calms me down when I need it most. Thank you for a great experience.
By CM B.
Response from Pettable ESA· Jun 27, 2025
Hi CM B, Thank you so much for sharing your experience with us! We’re absolutely delighted to hear that Stephanie was so easy to work with and truly understood the important role your pet plays in helping you feel calm and supported especially in overwhelming situations. That kind of connection and understanding is exactly what we hope every person experiences during their journey with us. We’re grateful to have been a part of this process and are so glad you had a great experience. Thank you for choosing Pettable and trusting us with your ESA needs!
