Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Professional, proficient, and easy to schedule. I received my letter within 48 hours. My apartment accepted the letter.
By Landon
Response from Pettable ESA· Dec 15, 2022
Hi Landon, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
I was very nervous going into this experience but the provider I saw was very kind and understanding. Everything was done very quickly as well
By Claritza
Response from Pettable ESA· Dec 15, 2022
Hi Claritza, we feel you! and we're happy that you have been able to confide with one of our clinicians. We thank you for trusting Pettable with your ESA needs!
The process of getting my dog ready was super easy.
By Logan
Response from Pettable ESA· Dec 15, 2022
Hi Logan, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
I didn't expect to have to pay a separate fee for my PSD Housing letter however the doctors were very helpful with getting me to the right doctor as well help me feel confident in the help I was receiving
By Christopher
Response from Pettable ESA· Dec 15, 2022
Hi Christopher, we appreciate your feedback! Rest assured that we're doing our best to make our service better as we progress. Thank you for trusting Pettable!
The therapist was very understanding and helpful. Scheduling was easy. An overall great experience.
By Dorothy
Response from Pettable ESA· Dec 15, 2022
Hi Dorothy, we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA/PSD needs!
The process was fast, easy, professional, and there was zero judgement.
By The Organizer G.
Response from Pettable ESA· Dec 15, 2022
Hi Carol, we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA/PSD needs!
Aubrey kept in great contact with me right from the beginning. The whole process was really short and sweet and very pleasant and she made me feel seen. I wish she was closer so I could actually be a client/patient of hers!! I got my letter the same day even though the lead time was 3-5 days I got it within 2!
By Chels G.
Response from Pettable ESA· Dec 15, 2022
Hi Chels, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA/PSD needs!
The whole process was so easy! I needed a quick document due to new management where I live. They called promptly when they said they would, and Wendy was just wonderful.
By Susan
Response from Pettable ESA· Dec 15, 2022
Hi Susan, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
