Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
It was super easy and quick and Marcy was very sweet and helpful.
By Megan J.
Response from Pettable ESA· Dec 15, 2022
Hi Megan, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA/PSD needs!
I take esa letter before via a different website but it didn't accept but this one worked well. I am so happy Strongly recommend it
By gia
Response from Pettable ESA· Dec 15, 2022
Hi Gia, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
Fast and easy. Helpful for normally would be a stressful process.
By Eric
Response from Pettable ESA· Dec 15, 2022
Hi Eric, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
My call was brief and thorough and my ESA letter worked, no questions asked from my new housing managers. It makes me so happy to worry less about money or god forbid losing my best friends because of some greedy landlord charging extra!
By Mitchell
Response from Pettable ESA· Dec 15, 2022
Hi Mitchell, we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA/PSD needs!
It was a very easy process and I got my letter within 48 hours
By Ashlee
Response from Pettable ESA· Dec 15, 2022
Hi Ashlee, we appreciate your feedback and we wish you the best of luck! Thank you for trusting Pettable with your ESA needs!
Using Pettable was pretty straightforward. You take the quiz, pay the fee, and select a time that works for your interview. I did not pay for the speedy service and was taken care of immediately the next morning (I started at night). The provider was kind and told me how to notify my apartment complex that I'd be bringing an ESA-registered dog with me.
By Kelcie
Response from Pettable ESA· Dec 15, 2022
Hi Kelcie, we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA/PSD needs!
Super smooth experience. They're great! Highly recommend.
By I S.
Response from Pettable ESA· Dec 15, 2022
Hi! we appreciate your feedback and we wish you the best of luck! Thank you for trusting Pettable with your ESA needs!
I spoke to Rosemary O’Leary last Thursday and she said I was approved and would send me the letters. Then I get a bunch of questions to answer again for someone I don’t know! I answered the questions and 6 days later no written letters sent to me.
By Christi B.
Response from Pettable ESA· Dec 15, 2022
Hi Christi, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help out.
