Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
You provided friendly, easy to follow instructions, quick response and service, plus my pet's certification! Thank you!
By Patricia
Response from Pettable ESA· Jan 13, 2023
Thank you for sharing your overall experience with Pettable, Patrcia! We wish you the best of luck!
My experience with Rhianna Holmes was excellent. She is professional and kind and took the time to answer my questions.Initially, I thought the process would be long and difficult, I was wrong. I highly recommend Pettable.com and Rhianna Holmes.
By Jennifer
Response from Pettable ESA· Jan 13, 2023
Thank you for sharing your experience, Jennifer. We're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Thanks you so much for all your help. I really honestly appreciate it.
By MICHELLE
Response from Pettable ESA· Jan 13, 2023
Thank you for sharing your experience with Pettable, Michelle! We're happy that we're able to help with your ESA needs :)
It was a good experience, made easy. I was holding it off for months and months due to anxiety but it wasn’t as horrible as I thought it would be. I was so anxious and stressed before and not going thru with it. Glad I got it done
By Ky
Response from Pettable ESA· Jan 13, 2023
Hi Ky, thank you for sharing your experience with us! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
This experience was easy going and quick. I love that you get put in contact with a real licensed therapist that listens and reviews all the information you provide. I would definitely recommend pettable!
By Ingrid
Response from Pettable ESA· Jan 13, 2023
Thanks for sharing your experience, Ingrid! We appreciate the recommendation. And again, thank you for trusting Pettable with your ESA needs.
Cami was terrific on the phone. She listens very well and was very understanding. She made me feel like I deserved my Emotional support animal. I truly grateful! Thank you so much.
By Curtis
Doctor was great and extremely informative. So happy I did this!!
By Emily
so easy and quick. did the online questionnaire. received a professional’s call in a timely manner, and most importantly the ESA letter was signed by a licensed professional and included the state, license number, name-age-breed of dog, and signature of licensed doctor. ALL of these details were required on my letter to be approved by the board.
By Melissa
