Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The representative was professional, but very helpful
By M. Lewis E.
Response from Pettable ESA· Feb 2, 2023
Thank you for sharing your experience, M. Lewis. we're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Pettable was easy to use and quick with response time. Great experience and would recommend to a friend!
By Sarah Beth R.
Response from Pettable ESA· Feb 2, 2023
We appreciate the recommendation, Sarah! Thank you for trusting Pettable with your ESA needs.
Very kind and listened well to why we set up the appointment up for in the first place. Expressed a genuine interest in the support for my daughter Thank you
By Tony D.
Response from Pettable ESA· Feb 2, 2023
Hi Tony, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Rhiana was so kind and helpful in getting my ESAs certified! Pettable made the process very easy. I would definitely recommend.
By Jordan W.
Response from Pettable ESA· Feb 2, 2023
We’re pleased to know that you are happy with the experience that you have had with one of our clinicians, Jordan . Thank you for trusting Pettable with your ESA needs!
Thank you for your assistance in getting my "Maggie" to be allowed to live with me in my home.
By Barbara
Response from Pettable ESA· Feb 3, 2023
We're happy that you have been accommodated accordingly, Barbara! Happy living with Maggie!
The service was amazing, quick and efficient! Very happy with the entire process and I will be recommending this to company to everyone!
By Andrea
Response from Pettable ESA· Feb 2, 2023
Hi Andrea, we're happy to know that you are satisfied with our services. Thank you for the recommendation and for trusting Pettable with your ESA needs!
Great experience
By tom
Great job and accepted
By Madison
