Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Super easy and convenient! Needed it ASAP and it worked out great
By ZM
Response from Pettable ESA· Feb 3, 2023
We appreciate you taking the time to write your feedback for Pettable, ZM. Please feel free to always reach us at [email protected] if you need further assistance. We're happy to help!
Friendly, informative and calm. Definitely worth it.
By Durp
Response from Pettable ESA· Feb 3, 2023
Thank you for sharing your experience with Pettable, Durp! We're happy that we're able to help with your ESA needs. :)
The ease of making an appointment, the communications leading up to the appointment, and the service in its entirety were all stellar.
By Dennis
Response from Pettable ESA· Feb 3, 2023
Thank you for sharing your experience with us, Dennis! This will help our co-fur parents to feel more comfortable with our process as well. Thanks for trusting Pettable with your ESA needs!
This was the easiest process ever. My therapist was kind and understanding. Most importantly my pets are now covered and get to move with me.
By Heather
Response from Pettable ESA· Feb 3, 2023
Thank you for sharing your experience with us, Heather! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Honestly I purchased the service with no real hope of it working. But the customer service was and still is spot on. from the moment I purchased the documents they have been updating me with emails on its progress and keeping me well informed, And to top it off my landlord has been making it very difficult by adding new forms. but Pettable has been to help with that.
By Hugo
Response from Pettable ESA· Feb 3, 2023
Appreciate that you are satisfied with our service, Hugo! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
My first consultation with DR. Daniel Fisher went well but since I live in California i will have a second evaluation February 20, The Pettable process was quick and efficient.
By Barbara B.
Response from Pettable ESA· Feb 3, 2023
We appreciate you taking the time to write your feedback for Pettable, Barbara. Please feel free to always reach us at [email protected] if you need further assistance. We're happy to help!
After going through so much ultimate loss this past year, Pettable made it straightforward to certify my kitty Charlie as my clinical emotional support. Thank you Pettable team for making the process as painless as possible.
By Alberto
Response from Pettable ESA· Feb 2, 2023
Hi Alberto, we're glad that you felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
There really wasn't a wait time. I needed this done and thru came through and I had some questions and they answered them thoroughly.
By Nadine
Response from Pettable ESA· Feb 2, 2023
Appreciate that you are satisfied with our service, Nadine! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
