The process was easy
The process was easy. Kya was great and easy to talk to. Though, I had to appeal the DOT, it was approved after the first appeal. Thank you for helping me get my PSD approved for flight.
By Alison
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The process was easy. Kya was great and easy to talk to. Though, I had to appeal the DOT, it was approved after the first appeal. Thank you for helping me get my PSD approved for flight.
By Alison
This was the quickest and most seamless experience I've had, my Doctor was very helpful and quick with responses. I will definitely be recommending this service to my friends.
By Angelique W.
Big scam, don’t use this company. Just go to your doctor to get an esa letter
By Kassandra
Response from Pettable ESA· Feb 8, 2023
Hi Kassandra, we'd like to understand the situation better. Please reach us at [email protected] so we can address your issue. We're here to help.
My counselor was throughly prepared in reviewing my information. She was Very understanding and was quick with her follow up on forms and letters.
By Kathy
Response from Pettable ESA· Feb 9, 2023
Hi Kathy, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
The process was very easy to maneuver through even for someone with is technically challenged and the therapist was kind and understanding.
By Sharon
The letter worked, fast work, thanks
By Roger
The letter did not get approved by my apartment complex due to missing details in the letter that were necessary for proper registration of my pet as an ESA.
By Kaila
Response from Pettable ESA· Feb 7, 2023
Hi Kaila, this can get sorted out. Kindly send us a message at [email protected] so our team can help you with the next steps on how to resolve this. We're here to help.
Prompt service, professional and knowledgeable people working for this company. I had an amazing experience and recommend them 10/10.
By Cat
Response from Pettable ESA· Feb 7, 2023
Hi Cat, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!