Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
I was a little unsure if this was real or not. But after going through the process, it works. I worked with Karen and she was there to answer all of my questions, and help me when I was getting some push back from my apartment. Pettable really does do the work.
By O'RAYN M.
Response from Pettable ESA· Mar 4, 2023
We appreciate the recommendation, O'Rayn! We're happy to know that you have been accommodated accordingly. Thank you for trusting Pettable with your ESA needs!
Very helpful! I was able to speak with a therapist very quickly and it was a very pleasant experience.
By Nadder
Response from Pettable ESA· Mar 4, 2023
Hi Nadder, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Easy to use. Asked me questions about my diagnosis from my previous healthcare provider. Much faster than having to reestablish appointments.
By Neal
Fast , and the issue was solved, swiftly highly recommend them
By Alissa
Simple process. Easy to pay/select date/communicate via the site. Very happy with a therapist. The process was exactly as promised.
By Kelly
Waste of money! Landlord said they receive so many of the same licensed psychologist Paul Meyer ESA letter that they told me that it wouldn’t be accepted because it’s an online service which will not help you at all if you purchase with Pettable. I want my money back.
By Jennifer M.
Response from Pettable ESA· Mar 2, 2023
Hi Jennifer, I'm sorry to hear that your letter was not accepted. Kindly email us at [email protected] so our team can guide you on your next steps on how we can resolve this. We're here to help.
Not only did she evaluate me, but gave me helpful advice for my move and apartment search—what to look out for, potential struggles, and language to avoid when talking to a landlord.
By Amy
quick and easy, valuable and clear
By GEORGINA
