Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Great experiences! Trustable Service!
By Olga
Response from Pettable ESA· Mar 4, 2023
Thanks for writing in, Olga! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
Excellent service, diligent team!
By Nubia
Response from Pettable ESA· Mar 4, 2023
Appreciate your review with the Pettable team, Nubia! Please do not hesitate to reach us at [email protected] if you need anything else. Al the best!
Amazing service polite & understanding
By Stephanya
I had a great therapist at hat helped me get an ESA letter! It was quick and easy. Very grateful for the payment plan they offer!
By Amber
Response from Pettable ESA· Mar 4, 2023
Appreciate your review, Amber! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Couldn't be happier with my experience from start to finish - easy, credible and super helpful. The therapist who provided me with the ESA certification was just the best!
By Jessa
Response from Pettable ESA· Mar 4, 2023
Hi Jessa, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
I really liked how easy it was just didn’t like how long I had to wait to have the phone call.
By Ashley
Response from Pettable ESA· Mar 4, 2023
Hi Ashley, thank you for your honest review of your experience at Pettable. We'll be taking note of your feedback as we strive to be better as we progress. Once again, thank you for trusting us with your ESA needs.
The process of getting the ESA certification was so easy. It only took 3 days to receive my letter, and I only needed my pet's information to get started! After filling out the online forms, pettable had me set up with an actual therapist for an online conference. During the 15-minute call, I recounted my mental health history and described how my pet helps me, and boom! My dog was certified! Pettable is an incredible company, and I recommend them for any pet certification needs!
By Alacias
Response from Pettable ESA· Mar 4, 2023
Appreciate that you are satisfied with our service, Alacias! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Very easy, and quick experience! I paid a little extra and it was well worth it. I am so glad I was able to register my dogs as ESA's as they really do help me tremendously. My letter was approved by my landlord right away. Thanks Pet Table!
By Madison
Response from Pettable ESA· Mar 4, 2023
Thank you for sharing your experience, Madison. we're happy that you were accommodated accordingly. Thanks for choosing Pettable!
