Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Got me my letter in less then a week!
By Alex N.
Response from Pettable ESA· Sep 20, 2023
Hi Alex, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
Stephanie was very polite, gave me time to talk about why I wanted to get my cat to be an ESA, and made me feel heard. She was a little late to our phone meeting, but it was worth the few minute delay.
By Mitchell O.
Response from Pettable ESA· Sep 19, 2023
Hi Mitchell, thank you for sharing your experience with Pettable! We're happy to know that you have been accommodated accordingly. Please feel free to reach out at [email protected] if you need anything else. Once again, thank you for choosing Pettable!
Great timing answer. You do not waste your time. Congratulations, I trust you guys.
By Adiela C.
Response from Pettable ESA· Sep 19, 2023
Hi Adiela, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
The therapist Whitney was wonderful! Super helpful and was able to get my esa letter for my new dog 😊 definitely coming here again to renew in a year
By Isabella
Response from Pettable ESA· Sep 19, 2023
Hi Isabella, we feel you! and we're happy that you have been able to confide with one of our clinicians. We thank you for trusting Pettable with your ESA needs and we look forward to meeting you again!
My experience using Pettable couldn't have been more wonderful or easier to use! The process was quick but professional and Heather, the LCSW, was a delight! Every little detail was explained and all my questions were answered thoroughly by Heather. I live in CA so there was a 30 day period between the initial information questionnaire and interview and the final confirmation follow up. After those requirements were met I received my ESA Letter immediately! My leasing company required additional paperwork and that was handled quickly by Pettable for a nominal fee. Then once the additional paperwork was taken care of, Pettable submitted the information requested and I got the results less than 24 hours later. I wouldn't hesitate to recommend Pettable to anyone. Quick, easy, professional and affordable.
By Chach E.
Response from Pettable ESA· Sep 18, 2023
Thank you for sharing your experience with Pettable, Chach! We're happy to know that you felt comfortable with our process and that you have been accommodated by the team accordingly. Please do not hesitate to reach us again if you need anything else. Once again, thanks for choosing Pettable!
Provider was prompt and patient as I completed their assessment. The apartment community I applied to accepted my letter without hesitation and asked me no further questions. Thank you for providing this service, Pettable! I recommend Pettable - 5 stars, 10/10 experience. You saved me lots of money in "pet" fees!
By KB
Response from Pettable ESA· Sep 18, 2023
Thanks for sharing your experience with Pettable, KB! We're glad to know that we have been a good help. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Thanks for choosing Pettable!
My experience getting my esa letter was quick and easy. My consultation was easy to schedule and the therapist was friendly and knowledgeable. My letter was available almost immediately.
By Cathy B.
Response from Pettable ESA· Sep 18, 2023
Thanks for the review, Cathy! We're happy to know that we're able to help you with your ESA needs. Once again, thanks for choosing Pettable!
I had such a great experience and everyone I worked with was so kind
By Allie
Response from Pettable ESA· Sep 18, 2023
Thank you for sharing your experience with Pettable, Allie! We're happy to know that you felt comfortable with our process. Please do not hesitate to reach us again if you need anything else. Once again, thanks for choosing Pettable!
