Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Not complicated. All the important questions were asked.
By Karly E.
Response from Pettable ESA· Nov 29, 2023
Thank you for sharing your experience with us, Karly! This will help our co-fur parents feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
My therapist Maria was awesome. I appreciated the way she listened, I felt heard! and She provided paper work as promised
By TANYSIA L. W.
Response from Pettable ESA· Nov 27, 2023
Thank you for sharing your experience with one of our clinicians, Tanysia! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
While asking for assistance is difficult, you have made it easier than I thought it would be. Your assistance will make a difference in the quality of my life. Thank you
By Karen V.
Response from Pettable ESA· Nov 27, 2023
Hi Karen, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Stephanie was great and helped me bring my ESA with me to my new housing. She was kind and very professional. My letter was approved by my new apartment in less than 36 hours.
By Kourtney W.
Response from Pettable ESA· Nov 27, 2023
Thank you for sharing your journey towards getting your letter approved, Kourtney! We're glad to know that you have been accommodated accordingly. Thank you for choosing Pettable for your ESA needs!
Super fast and convenient. It helped provide piece of mind
By Desi W.
Response from Pettable ESA· Nov 27, 2023
Hi Desi, thank you for your feedback! We’re happy to know that you are satisfied with our process and services. Once again, thank you for trusting Pettable with your ESA needs!
The process was easy and quick and my apartment approved my ESA letter.
By Dana F.
Response from Pettable ESA· Nov 27, 2023
Hi Dana, we're glad to know that you were accommodated by your apartment accordingly. Thank you for trusting Pettable with your ESA needs!
The whole process was quick and easy. The team behind this website is awesome, from support staff to the therapists. 10/10 highly recommend!
By Robert M.
Response from Pettable ESA· Nov 27, 2023
Thanks for putting a good review on our process and our team, Robert! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
Super convenient, timely and successful. Worth the money
By Rachel G.
Response from Pettable ESA· Nov 27, 2023
Thank you for your feedback, Rachel. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
