Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Good experience and the therapist was kind, thoughtful and helpful
By Kathy Q.
Response from Pettable ESA· Dec 5, 2023
Thank you for sharing your insight about Pettable, Kathy! This will help our co-fur parents feel more comfortable and familiar with our process. Thanks for trusting Pettable with your ESA needs!
Pettable made this process so easy!! Even when the third party my apartment complex used made it difficult for me to the point of anxiety, pettable just knew exactly what I was needing even before I started explaining when I called in. Thank you!!!
By Diana G.
Response from Pettable ESA· Dec 5, 2023
Appreciate that you are satisfied with our service, Diana! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
I had an incredible experience working with Aubrey Lemire. She took the time to ask about and get to know my situation. She also told me about the ESA process and gave me more information about potential extenuating circumstances. She gave me space to ask my questions and finally gave me a specific timeline for next steps. I really loved working with her and highly recommend her.
By Heather W.
Response from Pettable ESA· Dec 5, 2023
Thank you for sharing your experience with one of our clinicians, Heather! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
This worked when my rental tried to start charging me out of nowhere for my pets!
By Skye K.
Response from Pettable ESA· Dec 5, 2023
Hi Skye, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback, and we wish you the best of luck!
Pettable made this process so quick and so easy. I will absolutely recommend them!
By Thomas
Response from Pettable ESA· Dec 5, 2023
We appreciate the recommendation, Thomas! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
The services for an ESA were fast, precise and professional. I am Very Pleased! Thank you Dr. Chacon!
By M “Sunny” M.
Response from Pettable ESA· Dec 5, 2023
Hi M, thank you for sharing your experience with Pettable. We're glad to know that we have been a good help. We appreciate your feedback, and we wish you the best of luck!
The therapist knew exactly how I felt about my pet and what he does for me I really don't look at him as a pet, he's a very important part of me that I can't do without!
By Val F.
Response from Pettable ESA· Dec 5, 2023
We feel you, Val! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
My provider was amazing with my consultation and the quick turn around to get the paperwork I needed was impressive. Once I turned it in to the interested party, no questions asked. Great service and very professional and prompt. Thank you Pettable!
By Jen B.
Response from Pettable ESA· Dec 5, 2023
Hi Jen, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you with the verification process of your letter. Please feel free to reach out at [email protected] if you need anything else. We'll be happy to help!
