Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Easy process - quick responses to questions
By Rasa V.
Response from Pettable ESA· Apr 12, 2024
Hi Rasa! Thank you so much for your feedback! We're happy to know that you find our process easy and that we're able to answer your questions promptly. Feel free to reach out again if you need anything else. We're here to help. Once again, thank you for choosing Pettable with your ESA needs!
I had a great experience with the whole process through Pettable. Working with Kya Miller, LICSW, LCSW was seamless and she was so comforting and made me feel listened to. Thank you for this great experience Kya, you took a lot of stress off my shoulders.
By Danielle W.
Response from Pettable ESA· Apr 11, 2024
Thank you for sharing your experience with one of our clinicians, Danielle! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
Kya was exceptionally attentive, empathetic, and genuinely caring. She created a supportive environment where I felt heard and understood, which greatly enhanced my overall experience
By Mya
Response from Pettable ESA· Apr 11, 2024
Hi Mya! We're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
I received everything needed without any issues and quick. Very satisfied.
By Lydia L.
Response from Pettable ESA· Apr 11, 2024
Hi Lydia, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
Thank you for your support Kya, really appreciated it.
By Melda
Response from Pettable ESA· Apr 10, 2024
Hi Mela! Thank you for sharing your review with our clinician - Kya! We'll make sure to send in your warm words! Once again, thank you for choosing Pettable for your ESA needs.
Nicole was so kind and understanding! She explained everything to me so clearly and answered all questions I had. The appointment was quick, prompt, and she provided me both the letter and the form my landlord needed me to fill out. Thanks so much for your help Nicole!
By Meagan
Response from Pettable ESA· Apr 9, 2024
Hi Meagan! Thank you for sharing your experience with our clinician, Nicole! Rest assured that we'll send your warm thanks to her. Glad to know that all went well with your letter. Once again, thank you for trusting Pettable with your ESA needs!
It is super easy and reliable. I spoke to my therapist about my mental health and how my cat- Sesame was able to emotionally support me during my rough times. She was really understanding and was able to sign off on the forms and everything was approved the week of.
By Nou
Response from Pettable ESA· Apr 9, 2024
Hi Nou! Thank you for sharing your experience with one of our clinicians! This will help our co-fur parents feel more comfortable and familiar with our process as well. Once again, thank you for trusting Pettable with your ESA needs!
Fast and easy
By Andres A.
Response from Pettable ESA· Apr 9, 2024
Hi Andres! Thank you for sharing your experience with us. We value how you feel at every step of the process. Best of luck to you!
