Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Kya Miller, LICSW, LCSW was professional, insightful, and understanding. My concerns felt heard and addressed through her counseling.
By Anita
Response from Pettable ESA· Apr 16, 2024
Hi Anita! Thanks for your review! We're happy that you have been able to confide with one of our clinicians and feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
I payed for my renewal letter and never received it or a call to renew it
By Terry
Response from Pettable ESA· Apr 15, 2024
Hi Terry, Thank you for raising your concern here. We'd like to assist you better. Kindly send us a message at [email protected] so we can resolve this issue. We're here to help.
Made the experience of getting my emotional support animal painless and fast
By Mya E.
Response from Pettable ESA· Apr 16, 2024
Thank you for sharing your experience with us, Mya! This will help our co-fur parents feel more comfortable with our process. Once again, thank you for trusting Pettable with your ESA needs!
Kya Miller thank you so much for listening.You are an amazing person.
By Susana
Response from Pettable ESA· Apr 16, 2024
Thank you for giving Kya a good review, Susana! Rest assured that we'll send your warm words to her. Once again, thank you for trusting Pettable with your ESA needs!
Quick and easy.
By Carlene Lynn W.
Response from Pettable ESA· Apr 16, 2024
Appreciate that you are satisfied with our service, Carlene! We're very happy to know that you find our service quick and easy. Once again, thank you for trusting Pettable with your ESA needs!
Krystal Garmon really helped me, she listened to me, and helped me get my puppy approved to be my ESA. I wanted to do it correctly, so I hadn't gotten her yet, I was waiting on her approval first. And I was approved so now I have a wonderful addition to my family.
By Casey F.
Response from Pettable ESA· Apr 16, 2024
Hi Casey! Thanks for sharing this with us! We're delighted to know that you can keep your cat with you as your ESA! We appreciate your feedback and thank you for choosing Pettable for your ESA needs!
Either the process is extremely easy, or I am extremely mentally ill, cause I got my son, toasty, a week after getting this letter! He's already helping me so much and all I can do is thank Kyamarye Miller! They worked with me to get the ESA letter handled as quickly as possible! Thank you so much!!
By Woods W.
Response from Pettable ESA· Apr 16, 2024
Hi Woods! Thank you for sharing your experience with Pettable! We're happy to know that Kya was able to help you get through this process accordingly. Please feel free to reach out at [email protected] if you need anything else. We'll be happy to help!
Cami was Very caring understanding therapist
By Shannon P.
Response from Pettable ESA· Apr 15, 2024
Hi Shannon, thank you for sharing your experience with Cami! We're happy to know that you find our providers caring and understanding. Please feel free to reach out at [email protected] if you need anything else. Once again, thank you for choosing Pettable!
