Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supplies Plus, founded in 1988 in Redford, Michigan in the United States, is a privately held pet supply retailing corporation with a major presence in the US.
Pet Supplies Plus (petsuppliesplus.com) has 101 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
101 approved reviews, newest moderated first
This was my second time I went and I felt they did a very nice job. My little doggie is very pretty now and clean and I give them a very nice report when I got up to the register the lady use my let me use my coupon and Emily was the groomer. She did a very nice job.
By Jamie N.
I took my silky Yorkie and to be groomed and the lady never even gave her a shampoo she just sprayed her down because when I took her home she was still greasy and she needed a shampoo but now I know why my dog was afraid of spray bottles she barely trimmed her at all I had to ask her if she could trim a little bit more because she didn't even touch her she maybe took an inch off so needless to say I will never go back there again I found a better groomer that won't charge me $74 for a waste of time and money
By Sheryl M.
The store is nice, but I found their prices pretty high and some items were out of stock. Disappointing.
By Sheron K.
Pet Supplies Plus in Central Islip is great. They helped me get an out of stock item I desperately needed within just a couple of hours. They go above and beyond. Wonderful store!
By Kim R.
1st time in..they had only been open a few days… surveyed the cat area- (very small compared to dog area) ALL the prices I saw ( cat food, supplies,etc) were quite Higher then anywhere I’ve shopped. The two young guys at register were oblivious to prices, one guy had to help the other to even get me signed inn as a new customer. No personality or store knowledge. It’s my understanding after seeing their sales tactic , is to give “discounts on certain items, food etc” to compensate for their higher prices.. No thanks, not planning on going back.
By B E.
Associate was helpful and very cheerful.
By Bernadette
Well like the store like that they match prices.but any more their fish have been horrible bought 10 fish for 2 different aquairums that were set up for years 8 have died within 2 days got money back.but thats crazy I could see 1 or 2 but dang they looked healthy when I got them.but when I went to return them I noticed half the fish in the tanks I bought out of they were dead so they got a bad batch of fish they really need to find another supplier this is rediculas
By Jason
A candy shop for pets! My lab was so excited to see all the wonderful stuffies. He wanted them all but settled for a giant bully stick. Will definitely put this on Arthur’s favorite places to go.
By Anna G.
