I love this company
I love this company! They have creative products and their free reward program really does save us money. They have frequent sales for their reward members- even on small things!
By Janelle Van V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
101 reviews
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Pet Supplies Plus, founded in 1988 in Redford, Michigan in the United States, is a privately held pet supply retailing corporation with a major presence in the US.
Pet Supplies Plus (petsuppliesplus.com) has 101 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
101 approved reviews, newest moderated first
I love this company! They have creative products and their free reward program really does save us money. They have frequent sales for their reward members- even on small things!
By Janelle Van V.
Really excellent online post-purchase and in-store customer service. Their prices may be a bit higher but they are worth it. Also their regular email and text coupons and offers make them very competitive with the big impersonal online pet store monopolies like Amazon and Chewy. The local, neighbourly approach complements their growing online business. I’m now a loyal customer.
By Tee E.
I visited Pet Supplies Plus in Muskegon MI for the first time today. I was very pleased with how friendly the staff was and very welcoming and helpful. I will be back; you impressed me today and won my business. Everything I needed was in stock and the staff was knowledgeable and kind. Great job!! I highly recommend this store.
By Judy H.
My dog and I love this place. People are always friendly, and store is always clean.
By Matt C.
This review is for the New Plymouth MA. location. Exceptional customer service, I am always greeted by one of the store associate when entering the store. Someone is always there to assist me. The owner order an item that wasn’t present in the store at the time I was shopping. I received it quickly. Prices are much better than most pet stores. Large variety of items. One stop shop for my puppy. :)
By Liz M.