Prompt help with the issue
Prompt help with the issue
By HAROLD F.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
Prompt help with the issue
By HAROLD F.
Your Technician PJ and the rest of your Staff are Great! Easy to work with.
By WAYNE L.
Response from Petro Home Services· Oct 22, 2026
Wayne, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Melissa had no desire to retain me, so I left Petro.
By Robert S.
Response from Petro Home Services· Oct 22, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
I have used Petro on and off for many years. I find that every time they come to do a repair it’s always “done right the first time”. ⭐️⭐️⭐️⭐️⭐️
By Virgo Jodi ♍.
Response from Petro Home Services· Oct 22, 2026
Virgo, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
The technician was prompt, friendly and exceptionally informative.
By JAMES B.
Response from Petro Home Services· Oct 22, 2026
James, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Excellent job of servicing my boiler
By james M.
Response from Petro Home Services· Oct 22, 2026
James, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
After many years as a Petro customer in Roslyn now in Woodbury, I am disappointed in not being able to secure a boiler tune up until March 2027. Thank goodness, I was able to get an appointment for my AC unit for May 2027. Customers should receive a postcard or email reminder in June to schedule their tune ups.
By LORI R.
Response from Petro Home Services· Oct 22, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
Rachel and many of the service people are very responsive and polite. The prices are just too high however
By Deirdre H.
Response from Petro Home Services· Oct 22, 2026
Deirdre, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services