Great serviceArrived within the widow given
Arrived within the widow given, understood the issue and fixed the problem
By Joe M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
Arrived within the widow given, understood the issue and fixed the problem
By Joe M.
Horrible experience in which there is no escape and no compromise. Paying my monthly level bill and cannot get a single oil delivery in 7 months, even as winter weather strikes. Stay away if you can.
By George
Very professional
By Yi S.
They came early and filled the oil tanks efficiently
By GABRIELLE S.
While I’m not too happy with the price of oil Petro charges compared to its competitors. The guy who I talked to seemed to be doing his job
By Pete B.
The technician showed up the last possible time, we were told 12-4 and at 4 the bell rang. He spent a about a 1/2 hour and out he went. We'll see if the heat holds. I have been a long time customer of Petro and every year I feel the service and quality of the service has dropped. Even the one time phone calls are no longer. Hopefuly they straighten out the service.
By Deborah
Oil Burner Service: My oil burner service was canceled two times. Once because of to many serves calls. October 20 was the second time I was told Because of a training event. I was then given a new appointment for November 16. I advise your representative that this was the second cancellation and i have been a customer for over thirty years and couldn’t I get a quicker appointment? She said that’s the only appointment available.
By Earl Stewart J.
Awful - 3 weeks later problem not corrected and no return call!!!!!!
By EUGENE M.