Very knowledgeable and helpful throughout the call
Your representative that answered the phone was very helpful and knowledgeable with your options which I signed up for today.
By WALTER J. CATON J.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
Your representative that answered the phone was very helpful and knowledgeable with your options which I signed up for today.
By WALTER J. CATON J.
chris was very personable and friendly
By Renee
Good service.
By Daniel E.
Everyone was very professional and polite Handled in a timely and professional way
By JOHN S.
The oil pricing from last winter 2025 was extremely high and way out of my budget range. I do have a capped plan with Petro Oil, but I feel I was a victim of price gouging when I needed an oil refill to the tune of $1192. Additionally, the refill was completed by Alliance Oil. ??? I don't understand that. If I'm a Petro customer, why was Alliance refilling my oil tank? In addition, I am still paying for the oil from last winter. I'm almost finished with the payment arrangements. I am very dissatisfied and I am presently looking for another oil company that starts with a payment plan. I know that our economy is horrible right now because of dumb dumb Trump, but I'm still dissatisfied with Petro Oil service.
By MICHAEL J.
Quick service, efficient. Very polite and friendly delivery person.
By HOLLY R.
Pricing and your customer service manager skills zero
By MONDAY M.
Petro delivers appropriate amount of fuel on a timely basis. They take of both heating and air conditioning systems in a professional manner. They are a great service provider.
By THOMAS S.