Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
Petro Home ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
drivers doing the delivery were very nice hope heating oil will be a good price
By JOHN B.
Response from Petro Home Services· Oct 23, 2026
John, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Going back to 1973, my family (initially my parents), have been PETRO customers. Being a stroke survivor, they were very patient in explaining everything in detail to me, even if they had to do it more than once! Their customer service is top notch with availability 24/7. And the actual service personnel are always polite, attentive and respectful. Communication is fantastic!
By Ms. Teresa M R.
Response from Petro Home Services· Oct 23, 2026
Teresa, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Important part needed to fix my furnace is on order and We have been cold for the last 2 days. This is uncharacteristic of Petro and needs to be resolved immediately!
By Harris
Response from Petro Home Services· Oct 23, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
Deliveries are on-time and the service for other problems are always addressed as needed.
By Ronelle S.
Response from Petro Home Services· Oct 23, 2026
Ronelle, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Fishy business
By PIERRE PRUSSIEN J.
Response from Petro Home Services· Oct 23, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
Petro has always been very good to me. I’ve used their service for many years and they’ve always been right on time and right to the point clean and very knowledgeable. Thank you as always.
By CHARLES V G.
Response from Petro Home Services· Oct 23, 2026
Charles, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Delivery made with no problems
By Diana L S.
Response from Petro Home Services· Oct 23, 2026
Diana, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Mike from Petro came out to perform annual maintenance on my furnace. He called to let me know he was on his way and arrived shortly thereafter. Mike was here about an hour making sure I'm ready for the cold Temps to come. Mike was very friendly and provided great customer service.
By DEBRA J. K.
Response from Petro Home Services· Oct 23, 2026
Debra, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
