Good product and customer service
Easy ordering, his value
By Debra L N.
Response from PetLink· May 21, 2026
Hi Debra, thanks for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,023 approved reviews, newest moderated first
Easy ordering, his value
By Debra L N.
Response from PetLink· May 21, 2026
Hi Debra, thanks for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
sending reminders for spring to update info offering a collar w our cats id number I haven't checked back yet but hope they added our cats vet to the list so we could choose them.
By Karin S.
Response from PetLink· May 21, 2026
Hi Karin, thanks for the great review! We're happy you benefit from our Contact Update reminders and collar tags :) We wish you and your cats the best! Thank you, The PetLink Team
The product arrived on time and was good quality and just what I needed.
By Moonraven49
Response from PetLink· May 20, 2026
Hi there, thank you for the nice review! We wish you and your pets the best :) Thank you, The PetLink Team
I have had the GPS tracker on our dog for years with no problems. Recently, it broke. It was replaced promptly. Thank you! Response is quick with every correspondence!
By Andrea T K.
Response from PetLink· May 19, 2026
Hi Andrea, thank you for the great review! We're sorry the GPS broke, but we are also happy that we were able to help you quickly get a new one. We wish you and your pet the best! Thank you, The PetLink Team
easy to register and order
By Robert S.
Response from PetLink· May 18, 2026
Hi Robert, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Very fast and easy.
By Danny L.
Response from PetLink· May 18, 2026
Hi Danny, thank you for the nice review! We wish you and your pets the best :) Thank you, The PetLink Team
very helpfull and nice
By Barbara J.
Response from PetLink· May 18, 2026
Hi Barbara, thank you for the nice review :) we're always here to help. We wish you and your pets the best! Thank you, The PetLink Team
Just checking in to make certain all my information was current.
By Arthur M.
Response from PetLink· May 18, 2026
Hi Arthur, thank you for the great review! If you ever need future assistance with your profile, you can call 1-877-738-5465 - that's our call center number. We wish you and your pets the best :) Thank you, The PetLink Team