Put wrong number in and they resolved…
Put wrong number in and they resolved the issue within minutes
By Tracy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Put wrong number in and they resolved the issue within minutes
By Tracy
My cat was turned into humane society they scan it for micro chip and I was immediately called and my cat was returned to me same day so happy
By Candi J.
Was very easy to apply
By Chris D.
They charged me to register on the site 45.00 and then I found the papers from EPAA and it said the chip registration was included in my microchip insertion fee.Pet key never offered or gave me a refund. I'm fuming because I have 4 more pets to get chipped and now I don't trust them. They are double dipping.
By S.K. in P.
Response from Petkey· Nov 12, 2021
If you have paid another company already for a registration we would gladly refund the fee you paid online and cancel your registration with us. Unless you contact us to inform us of this, we would have no way of knowing you paid another company. I have checked your chip against the universal lookup tool and there are not any other pending registrations for it and we have not received any pre-payment for this microchip either so the fee you paid online would be the only payment made to us to register your pet's microchip for a lifetime. We do offer discounts for multiple pets if you would like us to add your other pets on at the discounted rate as well.
Very easy to sign up our cat and we feel very safe now in case he gets lost.
By Christine
How can I review when I have not used the service?
By customer
I registered. The chip is worthless without a way to get the info back to the owners.
By Robert M.
Just thank you keeps my dog up all I got to say about this site
By Nathanael K.