Everything was basically fine..
Everything was basically fine. Order took a little longer to arrive then I thought it would.
By Susie F.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Everything was basically fine. Order took a little longer to arrive then I thought it would.
By Susie F.
This is my first time using pet flow. I was going to order a Be One Breed dog bed direct from the brand's site, when i realized they were charging $35 for shipping. I came across pet flow through a google search, and they had the bed I wanted for the same price as ordering direct and $0 shipping. I ordered the bed sunday evening, it was fulfilled monday morning and it arrived tuesday. Impressed.
By Hannah K.
If you keep continuing to have my party mix by Friskies I will keep ordering from you that was the thing with Chewy they stop caring all of them and I stop buying from them.
By BARB S.
Quick service with wide selection of products for my dogs.
By Jayne
Chewy called me and told me they would no longer supply my dog food so I asked them if they had the same food with another brand they did now so I cancelled my autoship and got on the net with Petflow!! No problems and they seem to be a great company.
By Timothy
I was charged for 7 bags of treats and only received 6 bags. I wrote to the company two days ago and no response yet!
By SUSAN R.
Ran out of our cat's favorite canned food and PetFlow came to the rescue. This was out of stock everywhere, even at our local pet stores. Petflow had it in stock and shipped with speed and care. Thank you
By CRISTINA P.
The food seems fresh, and good shipping
By CHARLENE M.