Great company
Great company. Will order again
By SHEREE E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Great company. Will order again
By SHEREE E.
Petflow is easy to use and I love the automatic shipping. If I'm not ready for it I can change the date, or even move it up if I have to. I never have to worry about run out.
By Connie R.
Damaged cans. Box took a long time to arrive. When it did, the case of canned dog food had one can completely smashed and open which needed to be discarded and another 4 cans severely dented. The outside box was fine, so the case was damaged before shipping.
By Linda
easy ordering, nice friendly people, order always received on time.
By Susan C.
Had products I couldn't find any other site!
By JAMES P.
Dog food was listed in stock at time of placing order. After a few days of showing shipped, ends up order wasn't shipped. I called and was informed that it was out of stock in the warehouse.
By TODD S.
NEVER RECEIVED MY ORDER IN OVER A MONTH AND SPOKE TO OVER 10 CUSTOMER SERVICE PEOPLE. DON'T BUY FROM THIS COMPANY !!!!!!!!!!
By EVELYN D.
Order placing was easy. Great site set up. Like the autoship offer too. Already referred them to my neighbor.
By MICAHEL B.