Excellent product
Excellent product, delivered quickly, competitive pricing.
By Carolyn
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Excellent product, delivered quickly, competitive pricing.
By Carolyn
Need a better way to let people know that their order was shipped with a tracking number. Had to text you to find out when my order was to be shipped, when I received an email telling my that it was shipped and there was no tracking info available. Need to let people know the actual day it was shipped, not the day the label was made.
By TODD V.
I was able to get my dog’s food from you when no other retailer had it. Thank you
By CAROL B.
Excellent prices and delivery.
By GAIL O.
Product was as advertised,works great. Arrival was fast,price was good. Service was friendly and professional. Great company.
By JOAN K.
5 days after I should have recieved my order, I called because I did not know why or where it was,well was told by a very rude lady she would send an e mail to hurry up my order at another warehouse because they had none. I asked why they didnot notify me, it was scheduled for delivery on the 24th today is the 29th I was going to order another but she was so rude I will order my dog supplies thru another company.It should be automatic to let your customer know that you are not sending their dog food I will no longer want your company to send auto ship.And the woman I spoke to should be fired for her rudeness to your customers.And she could not tell me when the dog supplies will be shipped.
By Ronald
Fast service, good prices, arrived in great condition. Has follow up emails.
By Jeannie
Great service thank you
By MARIA M.