Your customer service team is fast
Your customer service team is fast, efficient and respectful. Thank you for hiring outstanding people.
By EILEEN K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Your customer service team is fast, efficient and respectful. Thank you for hiring outstanding people.
By EILEEN K.
good pricing
By TONE T.
Whenever I've contacted customer service, they have always been very helpful and so nice! Their pricing is great and shipping is fast!
By Shirley
Great customer service!
By LINDA S.
I am very satisfied with PetFlow feed products. I find this company dependable, while trying to keep costs within reason for the consumer. I like the convenience of many products available for dogs as well as cats. Free shipping is appreciated with prompt and reliable service. I find the Web site easy to navigate. Thank you PetFlow and associates for your appreciated service.
By JACQUELINE H.
My order was accurate, prompt, and a good, competitive price. So thankful we found you! We will be reordering for our sweet pups and kitties!!
By Becky S.
First shipment of dog food was good. Second shipment had the wrong food shipped.
By James D.
They had what I was looking for , Delivery was quick and easy
By RHINA P.