Great and fast service
Great and fast service
By CAROL L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Great and fast service
By CAROL L.
Petflow has always come through on my orders. Delivery is prompt. Only issue is every so often Delivery service is a little rough with the package 📦. But that's on them not Petflow Only once damage was excessive called Petflow and they took care of it.
By JOHN S.
Our cats require a prescription food. Petflow has always had it in stock when others have been out of stock. A real life saver! We've never had any issues with PetFlow.
By Brian
Great price on the right product. When I needed help with the order, telephone help was easy and effective with no wait time.
By bob N.
PetFlow has the products I want at a reasonable price. Delivery is great.
By Carol
Very hard to find my dog's prescription food, but you had it. And sent it to me quickly. Thanks so much.
By ALVIN B.
I truly love all the products, my dog Ginger loves them too. You are an excellent company, I really love doing business with you. You are fast and I have never had a problem with you. Thanks, Connie Sower
By Connie
Great company to work with. Provides excellent customer service.
By Kimberly S.