Always satisfying shopping at Petflow.
Always satisfying shopping at Petflow.
By alicia S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Always satisfying shopping at Petflow.
By alicia S.
My order was easy to place, and arrived quickly. Will order from you again. 10/10 would recommend
By Rebecca O.
My dogs went crazy over all these treats. Very happy.
By Victoria S.
Great company to work with……always responsive….with quick delivery .but costs seem to continue to escalate over last two years as is everything.
By Jim
My dog is a senior with a heart condition and must have a special low-sodium diet. When her food doesn't arrive on time, her diet and condition is compromised. Typically, I receive orders in 2-4 days. I need and depend this reliability. My last order took 10 days to arrive. When I called to inquire about the delay, the representative blamed it on the holiday season, though there was ample time to deliver sooner.
By Diane
My little Maltese loves the small bites Beef Frittata! I wish you had other flavors in small bites for small breed dogs.
By LINA C.
The shipping 2as surprisingly slow
By Laurel C.
So when ordering food for my canaries there's been 2 times in the shipping process bad experiences. two times the orders get returned due to the poor packaging Petflow uses. Don't really understand why 2 50lb bags are shipped in 1 thin big box without any protection inside and that is the reason the bags inside get ripped up, plus on top of the shipping company handling the box in a bad way. 👎
By ALEX M.