poor customer service
Wait 8 days for an order and had to contact petflow, only to be told it was cancelled. They didn't even both to tell us. You lost a customer.
By Dan S.
The Fair Hearing score
4.5/ 5
Excellent
57,206 reviews
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Petflow
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
- Also known as
- petflow.com
- Website
- petflow.com
- Category
- Pet Stores
- Location
- Easton, Pennsylvania
- Listed on The Fair Hearing
- 2026