My order was canceled after waiting a…
My order was canceled after waiting a week for an update. They collected my pet's prescription information and did not fulfill my order.
By Mnamna
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
My order was canceled after waiting a week for an update. They collected my pet's prescription information and did not fulfill my order.
By Mnamna
Their website has my details and preferences registered, and so re-orders are very quick and efficient.
By PHIL T.
Fast and easy to order... Package arrives quickly!
By BARBARA M.
loved the coupons, and fast delivery
By elizabeth D.
Easy transact with fast shipping!
By Brent S.
Excellent customer service!
By AMY T.
Great Pricing and dependable shipping!
By Emmett
the order was late fedx said it would be here one day but did not come till the next day cookies all broken bully stick bag ripped open the shipping box all busted up not happy this not the first the cookies were all broken
By ANTHONY