Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,175 approved reviews, newest moderated first
Facilidades
By Luben Z.
Response from PetEdge· Nov 7, 2024
Gracias por tomarse el tiempo para compartir sus comentarios y nos alegra saber que puede comprar con facilidad. Gracias por elegir PetEdge, ¡realmente valoramos su negocio!
I ordered shears that were supposed to be in stock and they still haven’t shipped.
By Valued C.
Response from PetEdge· Nov 7, 2024
Hi there, we see what the issue, and we are very sorry for the inconvenience, your item is in stock unfortunately with the area you're in it was set to a closer warehouse that was out of stock. We have changed this to the warehouse it's in stock in, and it should be coming to you very shortly. Again, we truly apologize for this situation and please look in your email for your tracking information. Thank you for your feedback and thank you for your patience. PetEdge.
Been with them for a long time “years” they are always so nice and helpful.
By Vickie C.
Response from PetEdge· Nov 7, 2024
We love hearing this and thank you for sharing your experience with us. Thank you for choosing PetEdge we truly value your business!
Easy as 1-2-3!!!
By Valed C.
Response from PetEdge· Nov 7, 2024
This is exactly what we want to hear and thank you for sharing your experience with us. Thank you for choosing PetEdge we truly value your business!
The best customer service and my order was processed promptly.
By Dianne H.
Response from PetEdge· Nov 7, 2024
This is great to hear and thank you for sharing your experience with us. We see that Mike was helping you with the issue and he's fantastic. Thank you for choosing PetEdge we truly value your business!
I purchased a grooming arm from this company, hoping it would be a reliable tool for my business. Unfortunately, it bent the first time I used it on a 35-pound puppy. When I reached out for a replacement, I was told it wasn’t covered under their warranty. This is incredibly frustrating—especially since the shipping cost was nearly the same price as the arm itself! They won’t stand behind a product meant specifically for grooming, which feels like a complete waste of money. I’ll be taking my business to Ryan's and Pet Store Direct from now on.
By Véronique C.
Response from PetEdge· Nov 7, 2024
Hi there, we are sorry to hear this, and one of our customer service specialists will be contacting you shortly for a resolution. Thank you for providing your feedback as it is appreciated.
I emailed customer service because I got a product delivered that I didn’t order or want. I never received a response.
By Samantha L.
Response from PetEdge· Nov 5, 2024
Hi there, we did review your order entirely, and see that you had spoken with Sena, and she had let you know of the Furminator that had been on backorder and was restocked. We did then have Alice contact you today to provide you with a label and the return number that she will be emailing you to return the product. We understand it had taken a long time for our Furminator to come back into stock and apologize for the confusion. Thank you for your feedback, we hope that this issue is now resolved. Please call us at 800-738-3343 if you're finding we haven't met a resolution for you. Thank you. PetEdge.
Everything that I needed was in stock…
By Julie F.
Response from PetEdge· Nov 5, 2024
We are doing our best to keep your needed items in stock for ease of ordering and thank you for noticing. Thank you for choosing PetEdge we truly appreciate your business! 🐕💖
