App is easy to use and haven't had any …
App is easy to use and haven't had any major issues. Wifi connection is decent at best though....
By Cece
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
751 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
751 approved reviews, newest moderated first
App is easy to use and haven't had any major issues. Wifi connection is decent at best though....
By Cece
Although it took me two phone calls, with different customer service reps, and different directions to follow, my petcube was fixed. Thank you. I would definitely recommend Pet Cube.
By Connie
My daughter's toy schnauzer loves it.
By customer. Mike A.
I haven’t even received my items. Ordered Dec. 15 with proclaimed delivery by Priority Day mail on Dec. 20. It’s now Dec. 22, still no cameras. I am leaving for the holidays. Thanks - useless.
By Stephanie
Awesome customer service, can't wait to gift this to my mom. I'm sure she and her new puppy will love it! I may get one for me and my fur baby.
By Lori F.
Customer service doesn’t respond.
By customer
Package not delivered by date and still not delivered. Days keep getting pushed back. Would have ordered elsewhere had I known this
By customer
Poor sound quality, okay ish camera quality, but overall a good product. Gets the job done and was worth the cost.
By PersephoneEve