Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,532 reviews
Pet Creations ArtSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.
Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,532 approved reviews, newest moderated first
Pet Creations Art is top notch! From start to finish Sophia and Sally made sure everything was perfect. They went above and beyond to make sure customer got what they wanted. I would easily go back and buy more from them. They are phenomenal
By JT
Response from Pet Creations Art· Feb 24, 2023
Thank you so much for your kind words, JT. Sallie and I really work hard to meet expectations like yours and we're happy to hit the mark for you. -Sophia
I bought a small package from Sophia recently and she has been absolutley wonderful during the whole process! Clear communication has been fantastic and the prices and timeframe were amazing!
By Shannon F.
Response from Pet Creations Art· Feb 24, 2023
Hi Shannon! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience with us! Looking forward to working with you again in the future! -Sophia
This is a great service I love this they did a great job with a picture of my family's pet just how I wanted it look great customer service
By Paige W.
Response from Pet Creations Art· Feb 24, 2023
Thank you so much for your kind words, Paige. Sallie and I really work hard to meet expectations like yours and we're happy to hit the mark for you. -Sophia
I can't say enough about this company! First off, the artwork is absolutely adorable...these sisters are truly talented. I read that you can have unlimited revisions but I didn't even need one. They pinpointed every feature of my dog perfectly. They even drew him in a different pose than the photo I provided and it is spot on! I purchased the digital artwork and the mug but will be returning for more products. I started showing my friends and family the proof and they all started asking for products too! I contacted customer service and Sophia helped me out. She explained how to get to their store as an existing customers so I can easily log in and purchase products using the original artwork for the next 2 years! I'm just wow'd ... this is going to be such a meaningful Christmas gift that I've decided to purchase another for a separate gift. I just can't get enough!
By Carolyn K.
Response from Pet Creations Art· Feb 24, 2023
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you so much, Carolyn! -Sophia
The artwork is so professional-looking. Very pleased with the final design. Pricing is reasonable as well.
By Joe G.
Response from Pet Creations Art· Feb 24, 2023
Hi Joe! We can't thank you enough for the kind words about our service/product. Your review means a lot to us and lets us know we're on the right track! Thank you again! -Sophia
Sophia a pleasure to work with; fun product; prompt shipping. Mug makes a great 'surprise' gift.
By Rachel
Response from Pet Creations Art· Feb 24, 2023
Thank you for leaving us such a wonderful review, Rachel. We are thrilled that you loved your experience with us! Looking forward to working with you again in the future! -Sophia
Sophia was very personable and quick to respond to questions! I felt that she took my project on as if it were her own pup! Highly recommend for sure. 10 stars!!!!
By Jodi L.
Response from Pet Creations Art· Feb 27, 2023
Thank you for the kind review, Jodi! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Sophia
Sophia and team are great. Easy process to discuss the design of the pictures. Very helpful and responsive to questions. Thank you again
By Bast
Response from Pet Creations Art· Feb 27, 2023
We are so grateful for your kind words! Thanks for sharing your review with us and the community! -Sophia
