Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,532 reviews
Pet Creations ArtSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.
Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,532 approved reviews, newest moderated first
I absolutely loved my picture, it was amazing thankyou
By Miss Caroline H.
Response from Pet Creations Art· Feb 11, 2025
Thank you for the kind review, Caroline! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Sophia
I love our portrait! It came out beautifully, and it makes me smile every day. All of our animals look adorable. Sophia was amazing to work with. It was obvious that it was important to her that I be 100% satisfied with the finished product.
By Jill F.
Response from Pet Creations Art· Feb 11, 2025
Thank you so much for your kind words, Jill. Sallie and I really work hard to meet expectations like yours and we're happy to hit the mark for you. -Sophia
Excellent product, very efficient service with good communication, also very good follow up service, can’t recommend them highly enough
By Paul A K.
Response from Pet Creations Art· Feb 11, 2025
Hi Paul! We are so grateful for your kind words! Thanks for sharing your review with us and the community! -Sophia
Sophia made a fantastic job of our dog Max's memorial. She was at the vet within a couple of hours of Max's death. She contacted me to say she was with Max & to ask if I wanted a piece of his hair. She honestly made me feel like I'd made the right choice immediately. I knew the cast would take a few weeks due to the frames being made to order. When I collected Max's casting, with his photo & name plate with his date of birth & death, I went straight home, opened it & burst into tears because, it was so much better than I had expected. She had packaged it up beautifully & included the envelope with his fur. I would have no doubt about using Sophia's services again, when that time comes with our puppy Bob, thou hopefully not too soon as he's not even 1 yet. I would 100% recommend Sophia
By Sharon E.
Response from Pet Creations Art· Feb 11, 2025
Thank you for leaving us such a wonderful review, Sharon. We are thrilled that you loved your experience with us! Looking forward to working with you again in the future! -Sophia
Ordered a canvas weeks before Christmas, many emails back and forth getting it right. All emails state canvas, messages saying video yourself opening your canvas. Assured delivery before Christmas. Item never delivered or attempted delivered. Company then turns round and says it’s a digital download only which was NOT what I ordered. Stopped communicating when I started querying with them. Absolute rip off.avoid using this company.
By tic
Response from Pet Creations Art· Jan 24, 2025
Hi there! Thank you for taking the time to share your experience with us. We are sorry to hear that you did not have a positive experience with our service. Please know that we take all feedback seriously and will do our best to improve our services for all of our customers. We would like to make things right and invite you to contact our customer service team at [email protected] to discuss a possible solution to the issue. -Sophia
Sent my pics of my three dogs and cat to Sophia, and throughout the process she updated me on the process and delivery. The result of the picture is better than I imagined, very happy.
By Beau
Response from Pet Creations Art· Jan 24, 2025
Thank you for the kind review, Beau! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Sophia
It turned out really great!
By Julianna T.
Response from Pet Creations Art· Jan 24, 2025
Thank you so much for your kind words, Julianna. Sallie and I really work hard to meet expectations like yours and we're happy to hit the mark for you. -Sophia
I lost my horse late in 2024, and I was looking to find a way to capture his memory, and thanks to you I have a beautiful keepsake in my home.
By Emily S.
Response from Pet Creations Art· Jan 24, 2025
Hi Emily! Thank you so much for your heartfelt message. We are truly honored to have helped you capture the memory of your beloved horse in a meaningful way. Knowing that our artwork brings comfort and serves as a beautiful keepsake in your home means the world to us. -Sophia
