PERGOLUX USAReviews of pergoluxshop.com

Response from PERGOLUX USA· Oct 23, 2026

Hello Eric, Thank you for your kind feedback! We’re delighted to hear that your order arrived faster than expected and that you’re happy with the quality of your product and our customer service. We appreciate your feedback regarding the installation guide and will keep it in mind as we continue to improve. Thank you for choosing PERGOLUX! Best regards, PERGOLUX Team

Response from PERGOLUX USA· Oct 22, 2026

Hi Marie-Rose, Thank you for your wonderful feedback! We're delighted to hear that Sebastian was able to answer all your questions, provide early access to our sale pricing, and make the ordering process easy by preparing an estimate for you. We'll be sure to share your kind words with Sebastian. We truly appreciate you choosing PERGOLUX and hope you enjoy your new pergola! Best regards, PERGOLUX Team

Response from PERGOLUX USA· Oct 21, 2026

Thank you for your kind words! 😊 We're delighted to hear that Natalie provided exceptional service and helped ensure your installation stayed on schedule. We'll be sure to share your appreciation with her. Thank you for choosing PERGOLUX! 💚

Response from PERGOLUX USA· Oct 20, 2026

Hi William, Thank you so much for your kind words! We're delighted to hear that Sebastian provided you with outstanding service and was patient, professional, and knowledgeable throughout your interactions. We believe that taking the time to answer our customers' questions and ensuring they feel supported is essential, and we're glad Sebastian delivered that experience. We'll be sure to share your feedback with Sebastian. Thank you for choosing PERGOLUX! Best regards, The PERGOLUX Team

Response from PERGOLUX USA· Oct 20, 2026

Hi Jim, Thank you for sharing your feedback! We're delighted to hear that Natalie provided you with professional, knowledgeable, and attentive support. It's especially encouraging to know that she took the time to look beyond standard answers, follow up promptly, and work toward a resolution for your 4 Pro. We also understand that there are still outstanding issues with your order, and we appreciate your continued patience. We'll be sure to share your kind words with Natalie, as feedback like yours means a great deal to our team. We're committed to helping you work through the remaining concerns and providing the support you deserve. Thank you for your continued trust in PERGOLUX. Best regards, The PERGOLUX Team

Response from PERGOLUX USA· Oct 20, 2026

Hi Tad, Thank you for your lovely feedback! We're delighted to hear that Natalie was helpful, responsive, and welcoming throughout your experience. We'll be sure to share your kind words with her. We appreciate you choosing PERGOLUX and hope you love your new awning once it arrives! If you need any assistance in the meantime, we're always happy to help. Best regards, The PERGOLUX Team

Response from PERGOLUX USA· Oct 15, 2026

Thank you, Tom! It's great to hear that you received a timely response and the information you needed from our team. We appreciate you choosing PERGOLUX and taking a moment to share your experience! Best regards, The PERGOLUX Team

Response from PERGOLUX USA· Oct 15, 2026

Thank you for sharing your experience, Shelley! We're glad to hear your pergola has held up through the seasons. We appreciate your support and hope you continue to enjoy your outdoor space for years to come! Best regards, The PERGOLUX Team