PERGOLUX USAReviews of pergoluxshop.com

Response from PERGOLUX USA· May 18, 2026

Hello! Thank you for your kind feedback. We really appreciate it. We are glad to hear that Avit was able to help you get things back on track, especially with stepping into a project that was already in progress and missing parts. I know how frustrating that can be, so I’m happy we could resolve it quickly for you. If you need anything further as you continue your project, please don’t hesitate to reach out. Sincerely, PERGOLUX Team

Response from PERGOLUX USA· May 18, 2026

Hi Mike, Thank you for the review and for taking the time to share such detailed feedback. We’re glad to hear the product arrived quickly and was well packed, and that overall you had a positive experience. We appreciate your feedback on the installation manual, especially from an engineering perspective. There’s always room to improve clarity, and we’ll share this with our product and documentation teams to make the instructions clearer and easier to follow without needing outside research. If you have any questions during installation, our support team is always here to help. Sincerely, The PERGOLUX Team

Response from PERGOLUX USA· May 11, 2026

Hi Nicolas, It’s great to hear that our team was easy to reach and knowledgeable, and that you felt supported throughout your experience. We’re also glad the quality of the product stood out positively in comparison. Thank you for taking the time to share your feedback. Sincerely, PERGOLUX Team

Response from PERGOLUX USA· May 11, 2026

Hi Steven, We really appreciate you taking the time to share your experience. It’s great to hear that you found the product well engineered and that the YouTube videos helped make the construction process smoother. We’re also glad our customer service team was able to support you quickly with your questions along the way. It’s especially rewarding to hear that you’re happy with how everything came together and that you’d recommend us to others. We truly appreciate your support. Sincerely, PERGOLUX Team

Response from PERGOLUX USA· May 11, 2026

Hi Korey, We really appreciate you sharing your experience. It’s great to hear that Sebastian was so professional and easy to work with, and that he made a strong impression during your initial interaction. We’re especially glad he was able to help build your confidence in scheduling a consultation and taking the next step toward enhancing your home. We truly value your feedback and are happy to be part of your journey. Sincerely, PERGOLUX Team

Response from PERGOLUX USA· May 11, 2026

Hi Norman, Thank you for your kind words! We’re thrilled to hear you had a great experience with both our customer service and pricing, and that you’re happy with the product and feel it was worth the investment. We truly appreciate your support and feedback. Sincerely, PERGOLUX Team

Response from PERGOLUX USA· May 8, 2026

Thank you for your kind review, Frankie D.! We’re delighted to hear that you had a smooth experience with ordering, customer service, and delivery. Your feedback means a lot to the team and is greatly appreciated. If you ever need anything in the future, we’re here to help. Best regards, PERGOLUX Team

Response from PERGOLUX USA· May 8, 2026

Hi Donna, Thank you for sharing your experience. We’re delighted to hear that you found the online ordering process easy and appreciated the flexible, interest-free payment options. It’s also great to know our delivery updates kept you well informed and that everything arrived on time without any issues. We truly appreciate your feedback and are glad everything went smoothly from order to delivery. Best regards, PERGOLUX Team