Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
PERGOLUX USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glad you found us! Our goal at PERGOLUX is to turn our customer's outdoor living dreams in reality. We focus on delivering a high level of customer service and a high quality product that can be enjoyed for years! Our proprietary Scandinavian designed pergola can be easily assembled at home and we are excited to have 15,000+ happy customers worldwide! Not Your Average Pergola CompanyAt PERGOLUX we love to do things a little differently. By offering personal customer service, Scandinavian design, and quick delivery, we will lead the outdoor living industry and turn thousands of outdoor dreams into reality. Focus on Customer ServiceWe understand that it can be challenging to shop online, especially when you feel uncertain about the product’s reliability. This is why we are available every day, from 8am-10pm EST. Our skilled consultants have extensive product knowledge, so you can receive the help you need! Exclusive Products at an Inclusive PriceAs a Norwegian company, we focus on delivering high-quality products that fit all budgets. With over 10 years of experience in the industry, we have developed an exclusive product that doesn’t cost an arm and a leg. Easy AssemblyOur focus is on creating products that are easy to assemble at home. By simplifying the mounting process and offering clear instructions, our customers can easily install the PERGOLUX products regardless of their handyman abilities.
PERGOLUX USA (pergoluxshop.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 467 reviews with 5 stars · Clear filters
Pergolux both in quality and customer service has been superb. I've showed off my sundream to friends who are now interested in getting their own.
By Matt S.
Response from PERGOLUX USA· Dec 4, 2024
Amazing. Happy to hear it, Matt!
Melissa was fantastic to work with and if she lived in NJ I would try to steal her for my company. Whatever you are paying her it is not enough,
By Paul S.
Response from PERGOLUX USA· Dec 2, 2024
We appreciate you taking the time to share your positive feedback, Paul. We're thrilled to hear about your excellent experience with Melissa. Her dedication, energy, and expertise are truly valued here - please don't steal her. 😉😂
Excellent customer service experience. Melissa is awesome!
By Steve S.
Response from PERGOLUX USA· Dec 2, 2024
Thanks, Steve! We agree. 🥰
I have purchased a white wall mounted pergola from Pergolux. The quality is amazing. I saw my friend's pergola from Domi, so I stopped by Pergolux showroom in Connecticut to see what they have. I realized that I have to buy Pergolux. It will definitely outlast Domi and worth it's money.
By Yurii D.
Response from PERGOLUX USA· Dec 1, 2024
Thanks for your recommendation, Yurii! It was a pleasure to meet you this past week. Enjoy your PERGOLUX, and the rest of the holiday season! ✨
Fast delivery. Top quality. Everything fit perfectly. All hardware was provided with nothing missing. Super easy to assemble. I did add some 2" PVC drain screens to each drain hole to keep leaves from going down the upright to prevent them from getting plugged up.
By Charles
Response from PERGOLUX USA· Nov 29, 2024
Fast delivery and top quality... What could be better? 🤩 Happy to hear you are loving your Skydance, Charles. A warm welcome to the #PERGOLUXFAM! We're so glad to have you here. 🤝
Customer support is easy to reach and able to make a selection. Pretty excited to enjoy the product!!
By Gopi K.
Response from PERGOLUX USA· Nov 29, 2024
We're excited, as well, Gopi! Thanks for choosing PERGOLUX. 🎉
Really impressed with the design and quality of this pergola. After assembling it and mounting our tv and space heater onto it, we really couldn’t be more happy with how it came out. The pergola is sturdy and made of good quality metal. We love the clean look of it, the ability to open and close the roof, the ease of opening and closing the screens. You can create a nice bright and airy ambience by opening everything or a warm and cozy one with the roof and screens closed and a little gas fire place running. After finishing it a couple weeks ago, I’ve spent more time outside than I have the past 2 years at our house.
By David S.
Response from PERGOLUX USA· Nov 28, 2024
Hi David, Thank you for taking the time to leave us a review! Glad to hear you are satisfied with the quality of our product, 🤩 and happy we were able to work things out for you. Wishing you and your wife a merry Christmas, Nellie and the PERGOLUX Team
Pergolux made me feel comfortable and gave me all the knowledge I needed to pick the perfect product for us and our yard!
By Liz H.
Response from PERGOLUX USA· Nov 30, 2024
Thanks, Liz! Happy to work with you. 💖
