PERGOLUX USAReviews of pergoluxshop.com

The customer service is outstanding! After calling and researching with a few other pergola companies, I ended up calling Pergolux last. I had the opportunity of working with Irene. She was very patient, knowledgeable and took me through step-by-step and answered every question I had. And then, around that time the Black Friday offers started. The specs for the Pergolux was bigger , thicker and stronger. Even with the discounts it was still at a higher price point than others . But, the 10 year warranty help give me some comfort. It became clear , if I wanted a pergola of this type and style this was the way I was going to go. I look forward to receiving it . And thanks again lrene

Avit was great he was abel to fix my mistake and make my order correct.

My experience with Pergolux has been great. The quality of the pergola is top notch, and it looks great. It functions very well, and I'm able to enjoy my outside space now. There were a few minor issues with some of the parts, so I contacted customer service, and they were very helpful. Their response time was great and they send replacement parts right away. I would highly recommend Pergolux for anyone interested in adding a pergola to their home.

Avit, was very helpful. She answered all my questions about my upcoming delivery. We are very much looking forward to getting and using your product. Thank you for your help Avit you did a super job.

I was given the information fast through chat. By phone it is difficult to have customer support respond.

A spectacular product backed by exceptional customer service. After we had a problem with the power box, the team worked tirelessly with us to find a solution. Their commitment to going above and beyond is remarkable.

This is a great product. We transformed our outdoor space from a spot we rarely used to a daily use space.

Exceptional customer service