Pelipost will resolve your issue as soon as possible.
I told pelipost there was an issue at the penitentiary where my fiance is. They sent me back an email asking for the order number. I sent them a screenshot of my whole order. And the next email I got was telling me that my order was being reprinted and as soon as it was finished it would be shipped out. They didn't even wait for the other package to pictures to come back. So that's that much sooner that my loved one is going to be getting the photos that I sent that the penitentiary would not give to him. I've always been satisfied with Pelipost and I love what they are doing for our loved ones that's in prison and for the families of our loved one out here who miss them desperately! They just made this a lot easier for me and it is so appreciated and they are awesome again thank you Pelipost thank you very much!!
By Lisa Ladybug W.
Response from Pelipost· Jun 6, 2025
Lisa, thank you so much for taking the time to share this detailed review! 💙 We're so glad our team could quickly resolve the facility issue and get your photos reprinted and shipped out right away. Your words really touch our hearts. That's exactly WHY we do what we do. We understand that every photo carries so much love, and when facilities create obstacles, we're here to navigate through them with you. Thank you for being such a loyal customer and for trusting us with something so important. Reviews like yours remind our entire team that we're not just processing orders, we're helping love travel across any distance. We're honored to be part of keeping you and your fiancé connected! ^CM