Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
PelipostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
338 approved reviews, newest moderated first
Janel was super friendly, answered all my questions, and worked really fast to get me my refund within just a few minutes!
By Danielle S.
Response from Pelipost· Sep 9, 2025
Danielle, thank you for your kind review! We're so happy to hear that you had a great experience with Janel. Our goal is always to get you the help you need quickly and efficiently. Thank you for choosing Pelipost to stay connected! ^CM
Thank you for going over the details with me. Also locating my order and getting it to my love one thank you .
By Na
Response from Pelipost· Aug 29, 2025
Na, it's our pleasure to help get your photos to your loved one! Thank you for trusting us with your moments. ^CM
The people at pelipost are very helpful,friendly and they know the business.Thank you pelipost for making an awkward situation good and easy! Denise
By Denise M.
Response from Pelipost· Aug 20, 2025
Denise, thank you for your review! We understand what this experience is like because we've been there. Thank you for making us a part of your story by choosing our app to stay connected. We appreciate you! ^CM
It was quick and all my issues were solved.
By Caleb
Response from Pelipost· Aug 18, 2025
Thank you for your 5-star review, Caleb! We're happy to hear you had an excellent and quick experience with our Support Team. Thank you for choosing Pelipost to stay connected! ^CM
Janel, my Customer service agent was very helpful and patient and she answered all my questions. I appreciate your customer service skills.
By Sandra G.
Response from Pelipost· Aug 7, 2025
Sandra, thank you so much for your kind words! We will make sure Janel knows how much you appreciate her help. Providing exceptional service is important to us! Thank you for being part of our Pelipost family. ^CM
I can only recommend this service to anyone who, like me, firmly believes in second chances in life. Everyone makes mistakes in their life, and some people are happy when they receive nice photos and messages from people outside while they are making amends. It doesn't cost much to make someone happy in this way. If you have any problems with the service, I highly recommend contacting support. They are super fast, incredibly friendly, and always helpful. Love and compassion are far too precious not to share with others.
By Claudia B.
Response from Pelipost· Aug 5, 2025
Claudia, thank you so much for this beautiful review and for sharing our mission of connection and second chances. Your words truly capture what we're all about. We're grateful to have customers like you who understand the meaningful impact of staying connected with loved ones. Thank you for being part of the Pelipost family! ^CM
Issues resolved in a timely fashion
By David B.
Response from Pelipost· Aug 4, 2025
David, thank you for your review! Providing exceptional support is important to us, and we're happy to hear our team was able to help resolve your challenge. Thank you for choosing our app to stay connected!
Jamal was very fast to respond and able to fix the problem. When family members are incarcerated they need the support. I appreciate your speedy response Thank you 🙏
By Gina
Response from Pelipost· Jul 29, 2025
Gina, thank you so much for sharing your review! We are proud to earn your five stars. Providing the best support possible is important to us- thank you for choosing our app to stay connected with your incarcerated loved ones. ^CM
