Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
116 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
** Please note - We are NOT affiliated with pcnation.co.uk in Great Britain in anyway ** PCNation US is more than just a virtual storefront - We are one of the nation's leading direct dealers of technology solutions to small and midsized businesses, government and educational institutions, and consumers. For over 20 years we have provided more than 300,000 customers with a comprehensive selection of information technology products at competitive prices in conjunction with best-in-class service and support. Orders are reviewed and processed by one of our professional account managers. We carry more than 150,000 items that are shipped from one of twenty nationwide distribution centers including our new corporate headquarters, retail showroom and distribution center in Northfield, Illinois.
PCNation - United States Only (pcnation.com) has 116 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
116 approved reviews, newest moderated first
Buyer beware. In a day of some exceptional customer service. PC Nation charged us $16.98 for canceling an order on the same day.
By Michael M.
I've had to file a fraud complaint with my credit card company to get my money back as PCNation has stopped correspondence despite the fact I NEVER RECEIVED THE PACKAGE.
By Felicia M.
Super fast shipping product in great condition.
By Todd I.
Purchased 3 units Pos-X Ion 2D scanners. Order total was over $900.00. One of the scanners was defective right out of the box. Called PC Nation and they wanted to charge me for an entire new unit until I returned the defective unit. Then after PC Nation received their defective unit back, they wanted to charge me a 25% restocking fee on their defective unit. I called Pos-X directly and informed them of what happened. They sent me out a replacement scanner with no restocking fee. It all worked out, but will not buy from PC Nation again.
By Chris P.
Excellent customer support, will be a returning customer!
By Husam S.
Pc nation is a scam I lost $1100 never got my order
By Reggerlyn M.
Made a purchase on their site. Get a voicemail the next day that I need to contact them back or they will cancel my order. Called them back and they stated I needed to wire them the money for the order or they will cancel the order. Told them I’m not wiring them the money it’s already pending on my credit card. They cancelled my order.
By Nathaniel H.
Quick service, the right product at a discounted price, I'm a happy buyer.
By Len C.
