Great service
Great service
By Guest
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Great service
By Guest
Excellent products, very affordable prices! You won't regret your choice.
By Dennis
Payne is the absolute best place to order glasses online. Their selection is amazing, and I like how they show the frame size right next to the picture of the frame ( you still need to click on the frame to view more size and weight details). I use 2 other online vendors; however, from saving your prescription and making it easy to add other information like a prism correction, to selecting your lenses - it is the easiest and most seamless process. Payne has pretty much become my go-to online optical store.
By Brigitte H.
This is my 4th pair of progressives from you so hey, I must be pleased with the product, the service, and especially the cost. 5 stars for Payne Glasses!
By Patricia H.
My glasses go to!
By Kat R.
Easy website to navigate, excellent selection, very good prices, fast turnaround
By Michael
In the world of high prices Payne glasses are selling great glasses and frames that you can afford.thank you,you got a customer for life.
By guido A.
Good selection, great service, affordable. I have odered several pair of glasses and very satisfied with them all. Most recently ordered Bromley square tortoise. Super cute! Received in less than two weeks of ordering.
By Caroline B.