fast friendly service
fast friendly service
By Mary D.
Response from Payne Glasses LLC· Jun 21, 2026
Fast, friendly support can make all the difference. Thank you for the kind words
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
fast friendly service
By Mary D.
Response from Payne Glasses LLC· Jun 21, 2026
Fast, friendly support can make all the difference. Thank you for the kind words
this is my second time ordering, the ordering process is easy and the customer service is amazing! i’ll always come back to this site when i get a new prescription!
By Justine F.
Response from Payne Glasses LLC· Jun 21, 2026
Coming back for a second pair and planning to return again when it's time for a new prescription is the kind of trust that means the most. We appreciate your continued support.
Easy ordering and delivery was right on time. Prices are very reasonable.
By Christopher C.
Response from Payne Glasses LLC· Jun 21, 2026
Easy ordering, on-time delivery, and pricing that feels reasonable all matter together. Thank you for taking the time to leave a review.
Always easy ordering…..love the fast arrival too!
By Amy K.
Response from Payne Glasses LLC· Jun 21, 2026
Coming back again and finding the same easy process and quick delivery is the kind of consistency that matters. Thank you for continuing to choose Payne
Always good service
By Vincent K.
Response from Payne Glasses LLC· Jun 21, 2026
Dependable support is something people remember. We appreciate your continued confidence in Payne.
Very easy to order and the try on feature is so helpful price is very affordable Tjis is my second pair of glasses i’ve ordered
By Karla C.
Response from Payne Glasses LLC· Jun 21, 2026
Coming back for a second pair and having the same easy experience is the kind of consistency that matters. We appreciate your continued support.
I'd give it a solid 4.5 if I could. Prices are great. Every pair I've ordered has been correct. Would definitely recommend
By Don
Response from Payne Glasses LLC· Jun 21, 2026
Seeing every pair arrive exactly as expected is what builds confidence over time. Thank you for your recommendation and for continuing to choose Payne.
Always the best pair of glasses for my Rx strength. They always fit perfectly too! Ya'll are Awesome!! Great price, excellent quality, the BEST!
By Denise
Response from Payne Glasses LLC· Jun 21, 2026
Getting the right prescription strength and the same great fit time after time is the kind of consistency that matters. Thank you for your continued confidence in Payne.