Great product with reasonably fast…
Great product with reasonably fast shipping
By Ronald O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Great product with reasonably fast shipping
By Ronald O.
Truly outstanding value for money! No one can touch Payne's quality at their price points. Delivery was fast and communications from the company were brief and accurate. What more could you want?
By Brad W.
Amazing work, first time for bifocals and prescription sunglasses. Here in Wyoming the snow is blinding. I love everything about your company and my whole family now orders from you.
By Jen C.
1st time I had ordered was perfect! I decided to order again & when I received the package was CRUSHED from the post office! I immediately called Payne Glasses and spoke to a REAL person who had me send over the pics & within a few hours they were making my son a new pair of glasses!! WONDERFUL COMPANY!!!
By Jenny H.
fast and exactly what i expected
By Nick S.
Since I found Payne more than a year ago I have purchased at least 10 pairs of glasses for myself and my kids. I now need progressive lenses to handle my distance and close-up issues, but no single pair of glasses have ever met my needs fully. Sometimes I want a pair of reading glasses with high magnification for working on delicate electronics. Sometimes I want a dedicated pair of glasses for sitting for long hours in front of the computer. When I go out I want to wear regular progressives. With Payne's prices and selections I'm able to afford to buy glasses that are specific for a given task. I can now leave a pair on my piano, one pair of sunglasses in my car, etc. etc. Every pair has come within a reasonable timeframe, even right before Christmas, and the quality of the frames seems just fine! For the best results, be sure to have your pupillary distance measured correctly - particularly if you wear progressive lenses.
By Peter M.
Payne is a reliable company with great customer service. I am always impressed by their ability to provide quality prescription eyewear at very affordable prices.
By Bradley S.
Great customer service and great quality eyewear! I am definitely a satisfied customer!
By Jan Frazier S.