Good product for the price
Good product for the price
By Rick F.
Response from Payne Glasses LLC· Jul 12, 2026
Great value only matters when the glasses deliver. Thank you for the kind words.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Good product for the price
By Rick F.
Response from Payne Glasses LLC· Jul 12, 2026
Great value only matters when the glasses deliver. Thank you for the kind words.
We have used you guys for many years now. Always pleased with the glasses and the experience.
By customer
Response from Payne Glasses LLC· Jul 12, 2026
Earning your trust year after year is something we never take for granted. We truly appreciate your continued support.
Payne glasses are amazing. I have ordered multiple pairs of glasses and only one time needed an adjustment! They adjusted and sent back so fast, thank you Payne Glasses for looking taking care of your customers!
By Valued C.
Response from Payne Glasses LLC· Jul 12, 2026
Standing behind our glasses and getting things back on track quickly when needed is an important part of the Payne experience. Thank you for giving us the opportunity to make it right, and we truly appreciate your continued trust in Payne.
Ease and price.
By Gary T.
Response from Payne Glasses LLC· Jul 12, 2026
Easy ordering and straightforward pricing are exactly what we aim to deliver. Thank you for the kind words.
Have never had any problems with glasses from here
By Rebecca G.
Response from Payne Glasses LLC· Jul 12, 2026
Never having to worry about your glasses is exactly the confidence we hope to earn. We appreciate your continued support.
Fairly easy to order. I liked your try on option. but only few were optioned this way.
By Suraj W.
Response from Payne Glasses LLC· Jul 12, 2026
A straightforward ordering process and Virtual Try-On can make choosing a pair much easier. We also appreciate your feedback on frame availability and are always working to expand the selection. Thank you for taking the time to leave a review.
The very best service, quality in glasses out there. Bought several pairs of glasses never a complaint. Wide variety selection to chose from. Great deals always being posted! I get many compliments on my glasses! Just adore all the glasses I bought!!
By Jody M.
Response from Payne Glasses LLC· Jul 12, 2026
Buying multiple pairs over the years without a single complaint is about as strong a vote of confidence as we could ask for. We truly appreciate your continued support and all the kind words.
Great past experiences has made me a repeat customer.
By THERESA
Response from Payne Glasses LLC· Jul 12, 2026
Great experiences that keep customers coming back are exactly what we strive for. We truly appreciate your continued support.