Love my glasses
Love my glasses. Great company. Could not believe my experience was perfect. I actually screwed up and they helped me and made it right!
By Kate H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Love my glasses. Great company. Could not believe my experience was perfect. I actually screwed up and they helped me and made it right!
By Kate H.
Great glasses arrived quickly very happy with total experience
By Josh K.
Easy buying & delivery options.
By Ti S.
I have had bad experiences in the past with other sites but since switching to Payne Glasses I have not had a single problem.
By Cassie M.
This was not my first time ordering glasses from Payne Glasses. However this was my first time ordering cat eye frames with a clip on shades. This pair of glasses were affordable. The glasses arrived early. I opened up the box and to my surprise the glasses were beautiful. I hurried up to put them on. They were perfect. I love my glasses. Thank you
By Carla
The glasses were excellent. I ordered a second pair with photochromic lenses and different frames with spring hinges. I have also received them and am satisfied.
By Wayne T.
Great quality for a low price
By John G.
The ordering process was fairly easy. I liked the Try On option when picking out glasses. The cost of glasses are good even including progressive lens with a prism. The new glasses were processed and shipped much more quickly than promised. I ordered 2 more pairs of glasses immediately upon receiving my first pair.
By Kelly Croghan S.